CheckGeo Cookie Policy

Last Updated: October 10, 2025

This Cookie Policy explains how we use cookies and similar technologies when you use our services. It details what tracking technologies are, why we use them, and how you can control their use. If you have any questions, please contact us at support@checkgeo.com

1. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone) when you visit our website. They help us store information such as your language preference or device type. Cookies can be:

First-party cookies: Set by us.

Third-party cookies: Set by other domains for advertising and marketing purposes.

Cookies can also be categorized as:

Session cookies: Expire when you close your browser.

Persistent cookies: Remain on your device until they expire or are deleted.

2. Similar Technologies

We also use technologies similar to cookies:

•Web Beacons: Small images embedded in emails or websites to track user behavior.
•Software Development Kits (SDKs): Used in mobile apps to collect device and usage data.
•Local Shared Objects (Flash Cookies): Store data to enhance website functionality.
•HTML5 Local Storage: Stores larger amounts of data without server communication.
•Fingerprinting: Combines device information to uniquely identify users.
•Device Identifiers: Unique IDs like Apple's IDFA or Google's AAID for advertising purposes.
•Social Widgets: Buttons or icons from social media platforms that may collect browsing data.

3. How We Use Cookies and Similar Technologies

We use cookies and similar technologies to:

•Ensure website functionality: Necessary for the website to operate.
•Enhance performance: Analyze website usage to improve user experience.
•Provide functionality: Remember your preferences and settings.
•Deliver marketing content: Show relevant advertisements based on your interests.

4. Legal Basis for Processing

Under the LGPD:

•Necessary cookies: Processed based on our legitimate interest to provide essential website functions.
•Non-essential cookies (e.g., analytics, marketing): Processed based on your explicit consent.

5. Managing Your Cookie Preferences

You have the right to manage your cookie preferences:

•Consent Banner: Upon visiting our website, you'll see a banner allowing you to:
◦Accept all cookies.
◦Reject all non-essential cookies.
◦Customize your preferences.
•Cookie Settings: You can change your preferences at any time by accessing the "Cookie Settings" link available on our website.
•Browser Settings: Most browsers allow you to control cookies through settings. Refer to your browser's help section for more information.

6. Your Rights

Under the LGPD, you have the right to:

•Access your data: Know what personal data we collect.
•Rectify your data: Request corrections to inaccurate data.
•Delete your data: Request deletion of your personal data.
•Withdraw consent: Change your cookie preferences at any time.
•To exercise these rights: Please contact us at support@checkgeo.com.

7. Third-Party Cookies

We use third-party services that may set cookies on your device:

•Google Analytics: Analyzes website traffic.
•Zendesk: Provides customer support chat functionality.
•Hotjar: Understands user behavior on our website.
•These third parties: May collect and process your data according to their privacy policies.

a. Necessary Cookies

Essential for website functionality.

Cookie	Type	Provider	Purpose	Expiry
__cfruid	Third-party	Cloudflare	Manages incoming traffic	Session
__zlcstore	Third-party	Zendesk	Stores chat status	Persistent
AWSALBCORS	Third-party	Zendesk	Maintains chat session	6 days
iconify-count	First-party	checkgeo.com	Determines menu display	Persistent
iconify-version	First-party	checkgeo.com	Determines menu display	Persistent
SESS#	First-party	checkgeo.com	Tracks sessions	1 day
test_cookie	Third-party	DoubleClick	Measures ad performance	1 day
ZD-suid	Third-party	Zendesk	Stores session ID	Persistent
reduxState	First-party	checkgeo.com	Stores user experience	Persistent

b. Functionality Cookies

Enhance website functionality and personalization.

Cookie	Type	Provider	Purpose	Expiry
_hjCookieTest	Third-party	Hotjar	Identifies user for analytics	Session
_ZD-store	Third-party	Zendesk	Provides functions across pages	Persistent
_country	First-party	checkgeo.com	Tracks user's country	166 days
_currency	First-party	checkgeo.com	Defines user's currency	166 days
_tz_tds	First-party	checkgeo.com	Sets user's time zone	Session

c. Analytical or Performance Cookies

Collect information about website usage.

Cookie	Type	Provider	Purpose	Expiry
_ga	First-party	checkgeo.com	Distinguishes users	Session
_gat	First-party	checkgeo.com	Throttles request rate	1 day
_gid	First-party	checkgeo.com	Distinguishes users	1 day
_hjAbsoluteSessionInProgress	Third-party	Hotjar	Tracks session progress	1 day
_hjFirstSeen	Third-party	Hotjar	Identifies new users	1 day
_hjIncludedInPageviewSample	Third-party	Hotjar	Determines inclusion in sample	1 day
_hjIncludedInSessionSample	Third-party	Hotjar	Determines inclusion in session sample	1 day
hjSession#	Third-party	Hotjar	Holds current session data	1 day
hjSessionUser#	Third-party	Hotjar	Holds user session data	1 year
collect	Third-party	Google Analytics	Collects usage data	Session
ZD-buid	Third-party	Zendesk	Stores unique user ID	Persistent
_ref_tds	First-party	checkgeo.com	Tracks traffic sources	Session

d. Marketing Cookies

Used to deliver relevant advertisements.

Cookie	Type	Provider	Purpose	Expiry
__zlcmid	Third-party	Zendesk	Stores unique user ID	1 year
_gcl_au	First-party	checkgeo.com	Stores referral information	3 months
ads/ga-audiences	Third-party	Google	Retargeting and attribution	Session
IDE	Third-party	DoubleClick	Retargeting and attribution	1 year
pagead/1p-user-list/#	Third-party	Google	Retargeting and attribution	Session

9. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us at:

📧 Email: support@checkgeo.com

📞 Phone: +1 (816) 370 8634